The UK's Largest Customer Review Website for the Property Industry
London, W11
1.7/5, 6 Reviews
17% Recommended
75% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
No Description Found
Latest Reviews
AnotherChardSucker
Disappointed Londoner
Don\'t use these guys
unhappyfromwestken
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 75% | £0 | £0 |
| Lettings | 100% | 75% | £1,170 | £3,000 |
Address
Chard
123 Notting Hill Gate, London, Greater London
W11 3LB
020 7243 4500
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Social Media
Rankings
Latest Properties
No Property Found
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Chard Branches (View All 8)
Seriously shocking service. I ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W2
11 Nov 2016
People found this helpful1
Seriously shocking service. I wanted to see a flat that was advertised on zoopla and scheduled a meeting with Jessica at their Notting Hill office. When we arrived she grabbed the folder and we went to find her car. She kept telling me that she will show 5 properties which surprised me as I came... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn
6 Dec 2016Dear Sir/Madam, I am very sorry to read that you were disappointed with the service you have received from our Notting Hill office, which has now been rebranded to Dexters. Should you wish to...
I had a positive experience ...
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5 Star Review
By : 'Dr.'
Services : Letting( As a Tenant )
Rent PCM : £1170
Would you recommend ? : Yes
Postcode : W2
19 May 2015
People found this helpful0
I had a positive experience with Chard Notting Hill branch and have absolutely no complaints to make. The guys were quite... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn
2 Jun 2015Hello, I am the Customer Services Manager here at Chard and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers....
i wish I'd found this site ...
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1 Star Review
By : 'AnotherChardSucker'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : No
Postcode : SW5
15 Nov 2014
People found this helpful1
i wish I'd found this site before I went with Chard!!! what a terrible estate agent! they weren't great when I first went in but ho hey i won't have to speak to them much after...wrong! it took them weeks to fix problems, terrible customer service, constantly dealign with someone new...just... Read Full Review
Comments (1)Was this helpful?:
By : mailyn
1 Dec 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard branch. I am head of Customer Services and I wondered if I could be of any further assistance?...
I'm very disappointed with ...
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1 Star Review
By : 'Disappointed'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W10
2 Oct 2014
People found this helpful2
I'm very disappointed with the agency. Mr Sweeney was one of the rudest agents I have ever encountered. My partner had an appointment with the agent and due to failed signal she was running late 15 min. She called him at the time of the appointment telling she'd be 15 min late and he said that it... Read Full Review
Comments (1)Was this helpful?:
By : Marilyn Plews
14 Oct 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard branch. I am head of Customer Services and I wondered if I could be of any further assistance....
These agents seemed ...
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1 Star Review
By : 'Don't'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : W2
25 Oct 2013
People found this helpful1
These agents seemed professional enough - until I sold my property through another agent and when trying to get my keys back from them, got such a huge range of lies from them. They lost my keys and yet somehow I was the one who was calling them (on 7 separate occasions) and only once did someone... Read Full Review
Comments (1)Was this helpful?:
By : Asma
25 Nov 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Chard. I am Head of Customer Services here at Chard and I wondered if I could be of any further assistance. If ...
When roping us in to sign the ...
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1 Star Review
By : 'unhappyfromwestken'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
28 Jul 2013
People found this helpful1
When roping us in to sign the contract the agent was polite and helpful, although required a lot of paperwork/personal info that I'm pretty sure wasn't necessary. Problems started when we moved in. The house had not been cleaned, so for a week or so we were living in a dirty, dusty building... Read Full Review
Comments (1)Was this helpful?:
By : Asma
2 Oct 2013Hello, I am really sorry to hear that you have been unhappy with the service provided by Chard. I am Head of Customer Services here at Chard and I wondered if I could be of any further...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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